About us

We are a young company, founded in 2015 by Alexander Triebel. We have repair experience since 2008.

We accept VAT-Form

The cell phone and smartphone sector has grown immensely in recent years
become extensive. We therefore provide individual advice that is tailored precisely to our customers
is tailored, very important. Our customer service doesn’t end with a purchase either
We are only satisfied when you are too. (Of course we are guided by the respective
There is a natural limit to the state of the art, so we ask for your understanding.)

Maintenance (repair):
In Bitburg, our offer currently includes the professional repair of smartphones or
Cell phones and tablets of all common brands.

The repair of Apple devices, iPhone, iMac, Macbook is carried out using original spare parts
As part of our certification as an IRP (Independent Repair Provider).
All other devices are also repaired using original spare parts
If requested by the customer, we can also provide other spare parts that meet the required requirements
meet quality conditions.

In our store/shop you will find a large selection of accessories for your device, regardless of whether
Bag, case, protective film, headphones/headset, as well as various protective films. Specific
We offer protective films (hydrogel) for 99% of all smartphones. Privacy, anti-blue light or
We can cut and apply a simple protective film directly on site.

Network provider:
Currently available prepaid provider, with the best e-network quality, particularly good for
Telephony abroad – LEBARA.

Corporate banking:
We only offer a special on-site service for corporate customers, i.e. H. You can the
Follow the repairs personally and make sure that your internal data is included
remain absolutely internal.

To make it easier to plan your spending and cost situation, we offer you a contract with
Wertgarantie. In the event of damage, this insurance covers essential parts of the restoration
or new purchase.

GLS parcel shop
RIA money transfer
Western Union

We are a member of the Federal Association of Medium-Sized Businesses.

#Wertgarantie #Lebara #IRP

You can find our shop here:

Alexander Triebel
Smartphone Notaufnahme
Petersstr. 12
54634 Bitburg
Tel. 06561-9479047

opening hours
Mon – Fri 9:00 a.m. – 6:00 p.m
Sat/Sun. closed

Our Team

Alexander Triebel
Alexander Triebel
Michael Turner
Michael Turner

landline & mobile telephony

Registered at HandyReparaturVergleich.de

GLS Packet Shop

GLS Paket Shop Bitburg smatphonenotaufnahme

clients and partners


“IPhone 5 repaired on site, works again perfectly! Many Thanks!”



Jaasi Be Bewertung

“No matter whether it’s a battery replacement or a new screen – they responded quickly to my message request, were really helpful and offered me the best price in the area. I won’t say I’ll become a regular customer…(Hopefully my cell phone remains intact. 😀 ) But if there is something wrong with it, I definitely only go straight back to Alexander Triebel “





Steph An Jay Bewertung

“It couldn’t of been better. After a desperate search, I finally found exactly the right repair for my S7 Edge”